جهت دسترسی به کاربرگه ی زیر، از این لینک استفاده کنید. http://192.168.1.35:80/jspui/handle/Hannan/2940
Title: Exploring the Impact of Language Services on Utilization and Clinical Outcomes for Diabetics
Authors: Trebino, Lisa;Hacker, Karen Ann;Hicks, LeRoi S.;Friedman, Elisa;Blanchfield, Bonnie B.;Gazelle, Guy Scott;Choi, Yoon Susan
Keywords: Medicine
Clinical Research Design
Cohort Studies
Observational Studies
Retrospective Studies
Non-Clinical Medicine
Health Care Policy
Ethnic Differences
Geographic and National Differences
Health Education and Awareness
Health Statistics
Health Systems Strengthening
Quality of Care
Health Care Quality
Health Services Research
Medical Communication
Patient Advocacy
Socioeconomic Aspects of Health
Primary Care
Public Health
Behavioral and Social Aspects of Health
Preventive Medicine
Issue Date: 2012
Publisher: Public Library of Science
Description: Background: Significant health disparities exist between limited English proficient and English-proficient patients. Little is known about the impact of language services on chronic disease outcomes such as for diabetes. Methods/Principal Findings: To determine whether the amount and type of language services received during primary care visits had an impact on diabetes-related outcomes (hospitalization, emergency room utilization, glycemic control) in limited English proficient patients, a retrospective cohort design was utilized. Hospital and medical record data was examined for 1425 limited English proficient patients in the Cambridge Health Alliance diabetes registry. We categorized patients receiving usual care into 7 groups based on the amount and combination of language services (language concordant providers, formal interpretation and nothing) received at primary care visits during a 9 month period. Bivariate analyses and multiple logistic regression were used to determine relationships between language service categories and outcomes in the subsequent 6 months. Thirty-one percent of patients (445) had no documentation of interpreter use or seeing a language concordant provider in any visits. Patients who received 100% of their primary care visits with language concordant providers were least likely to have diabetes-related emergency department visits compared to other groups (p<0001) in the following 6 months. Patients with higher numbers of co-morbidities were more likely to receive formal interpretation. Conclusions/Significance: Language concordant providers may help reduce health care utilization for limited English proficient patients with diabetes. However, given the lack of such providers in sufficient numbers to meet patients' communication needs, strategies are needed to both increase their numbers and ensure that the highest risk patients receive the most appropriate language services. In addition, systems serving diverse populations must clarify why some limited English proficient patients do not receive language services at some or all of their visits and whether this has an impact on quality of care.
URI: http://192.168.1.35:80/jspui/handle/Hannan/2940
Other Identifiers: Hacker, Karen, Yoon Susan Choi, Lisa Trebino, LeRoi Hicks, Elisa Friedman, Bonnie Blanchfield, and G. Scott Gazelle. 2012. Exploring the impact of language services on utilization and clinical outcomes for diabetics. PLoS ONE 7(6): e38507.
1932-6203
http://nrs.harvard.edu/urn-3:HUL.InstRepos:10417538
Type Of Material: Journal Article
Appears in Collections:Harvard Medical School

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